Privacy Notice

Who we are

Open Sound Community CIC runs free DJ and music programmes for young people aged 16 to 25. We are the data controller for the information you give us through our website or by email.

Registered office: 27 Old Gloucester Street, London, WC1N 3AX
Email: info@opensoundcommunity.org.uk
ICO data protection fee: exempt

What we collect through our website

When you use our contact form, we collect:

• Your name
• Your email address
• Your phone number, if you choose to give it
• The type of enquiry (for example, a young person, a parent or carer, a school or a funder)
• Your message

Our website does not use advertising or tracking cookies.

Why we use it

We use your information only to reply to your enquiry and, if you are interested in taking part, to tell you about our programmes. Our lawful basis is legitimate interests: responding to people who contact us. We do not sell your information or use it for marketing by other organisations.

Young people under 18

If you are 16 or 17, you can contact us yourself. Before you join a programme, we will also ask a parent or carer to complete your registration and consent forms.

Who we share it with

We use trusted service providers to run our website and email. They process information only on our instructions:

• Netlify, which hosts our website and receives contact form submissions. Netlify may store data outside the UK, protected by standard contractual safeguards.
• Hostinger, which provides our email.

We share information with other organisations only where the law requires it, or to protect someone from harm.

How long we keep it

We keep website and email enquiries for 12 months. If you join a programme, your information is kept as set out in our Data Protection and GDPR Policy.

Your rights

You can ask us to:

• Give you a copy of the information we hold about you
• Correct anything that is wrong
• Delete your information
• Stop or limit how we use it

Email info@opensoundcommunity.org.uk and we will reply within one calendar month.

Complaints

If you are unhappy with how we have handled your information, please tell us first. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Changes

We will update this notice if the way we use information changes, and show the date of the latest version at the top.